For our Current Customers

Have a Question or need to make a change to your account...

click on the appropriate department to send an email  or

you can call our office at 251-626-5112.

ACCOUNTING DEPARTMENT

  • Questions about an invoice you received

  • Update or change your billing address

  • Update or change your contact information

  • Request a copy of an invoice

  • Request a COI or W-9

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SERVICE DEPARTMENT

  • Questions about your service call

  • Questions about your service

  • Questions on how to use your Virtual App

  • Questions about your system

  • Request new Yard Signs

CENTRAL STATION

  • Update or Change your Call List

  • Test your system

  • ​Request Monitoring Certificate for Homeowners Insurance

SALES DEPARTMENT

  • Request information to Upgrade system

  • Request adding a service to current system

    • Virtual App​

    • Cellular 

    • Security Cameras